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"...All of our information is easily and readily available to us with pinpoint accuracy.
Our customers are happier, more informed and better taken care of since we installed the software.
We can quickly and accurately track our customers' loads and update them at a moment's notice on
their shipment status. We do not misplace or lose orders anymore and that has saved us time and money..."
[Read More]
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- Jamie Plowman (Polar Express)
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"...dealt directly with my interest and provided patience along with understanding and an open mind
for the specific requests. Tailwind's employees have carried these same customer service elements in
our day-to-day communications over the past few years and continue to value me as if I was their only
customer... Your team's ability to reconfigure your programs functionality at any given notice has
separated you from your competition by a country mile..."
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- Justin Dumouchel (Cassidy's Transfer & Storage Ltd.)
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"We have been very pleased with our decision
to implement TAILWIND's Carrier Management System as our primary
operations and tracking software. As a distribution/warehousing
business with three locations stretching from coast to coast, our
information has to be available to all locations. TAILWIND's software
has allowed us to centralize all of our information into one database,
with up-to-date tracking information available at all times. Our
customers are able to access the tracking system and feel confident
about the information in front of them... We would proudly recommend
TAILWIND software without hesitation!"
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- Lee Marucci (Director of Operations, Gateway Distribution Inc.)
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"We here at Sea-Tac would like to take this
opportunity to let you know how much we like the new Carrier Management
Program that your company designed. We are in awe that our dispatching
and invoicing can be so streamlined and easy and are certainly
wondering why we didn't take this step long ago... your staff are
always courteous, helpful and available to help me at the drop of a hat
and continue to help me with any problems or questions... thank you so
much for making my job easier and for getting Sea-Tac into the 21st century."
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- Lynda Pielechaty (Sea-Tac Transportation)
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"I just want to thank you for everything
you've done for us. I feel like sometimes I can really be a
real pain in the butt but you always come through and help me in every
way you can. I know it can be very frustrating at
times. I know you are a very busy & dedicated
individual and there aren't enough people like yourself out
there. You always make sure you return all my calls or at
least e-mail me back, and to me, that goes beyond the call of
duty. I just wanted to personally thank you for your
excellent customer service. Thanks again..."
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- Tarine Macklin (Ten Berge Transportation)
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